783 Irving Wick Dr. W
Heath, Ohio 43056
Director: Sean Grady
911 Coordinator: Rob Terrill
Operations Manager: Nathan Bryan
Communications Center Technical Coordinator: Eric Albright
Training Supervisor: Todd Swinehart
GIS/CAD Supervisor: Andrew Batstra
To make an effective difference in the community by providing high-quality, professional and effective communications, and to ensure first responder safety, while striving to save lives and protect property. Through cooperation, continued education and our commitment to excellence, we are the vital link to emergency services.
History of 911 in Licking County
1978 – There were 3 primary lines – 915 rang to Newark Fire, 919 Rang for County Fire and 912 rang to Newark Police.
1985 – 911 became available for the County as a whole.
1988 – The first 9-1-1 plan was adopted to provide service throughout Licking County. In 1999, an addendum was passed by the 9-1-1 Planning Committee to provide Wireless Enhanced 9-1-1 service in Licking County.
June of 1990 – Enhanced 911 became available. This meant telecommunicators were able to identify the phone number and address of the landline in which the caller was calling from. Newark Fire Department answered all 911 calls at this time.
September 1, 1991 – 911 services moved to Licking County Government at 65 E Main St.
1999 – An addendum was passed by the 9-1-1 Planning Committee to provide Wireless Enhanced 9-1-1 service in Licking County.
2000 – Phase 1 Wireless 911 calls were accepted. This means the telecommunicators were able to see the address of the cell phone tower used when the wireless caller placed a 911 call.
2012 – The renovation of an existing building began to construct a new 911 Center.
April 2, 2014 – The new 911 Center was open with a brand new CAD (Computer Aided Dispatch) system, phone and radio systems and dispatcher consoles. This upgraded from the old 911 Center’s 5 positions to 14 positions. These new systems made Licking County one of the most state of the art 911 Centers in the State of Ohio. The new 911 Center is now called LCRCC (Licking County Regional Communications Center)
LCRCC is comprised of two separate entities, but work as a single unit. There are currently 21 Dispatchers that handle all of Licking County’s 19 Fire Departments incidents. They also have the capability of dispatching Fire Departments that are not within Licking County. These same 21 Dispatchers answer all 911 calls placed in Licking County. There are currently 19 Dispatchers, who work for the Licking County Sheriff's Office, that handle all Law Enforcement related calls and incidents within Licking County excluding the City of Heath and the Villages of Granville and Johnstown. LCRCC receives approximately 110,000 911 calls per year. Together these two agencies dispatch an average of 96,000 calls for service annually. LCRCC receives a large number of calls through its non-emergency lines as well. Approximately 75% of the 911 calls LCRCC receives are wireless with the other 25% being landline calls.
Alerts sent out by 911 and EMA.
Confidential 24-hour, 7-day-a-week telephone crisis services for issues involving mental health, suicide, alcohol and drug use/abuse and intellectual disabilities.
Fire and/or EMS non-emergency:
Licking County Sheriff’s Office non-emergency:
Newark Police non-emergency: